Alternative Dispute Resolution

According to article 18 of Law no. 144/2015, of September 8, it is informed that, in the event of a dispute or dissatisfaction with the service or product made available, the consumer may use one of the entities of Alternative Dispute Resolution, in particular to the Consumer Arbitration Center of the Algarve (Arbitration Court) with head office at: Ninho de Empresas, Edif. ANJE - Estrada da Penha, 3º andar, sala 26 - 8000 Faro, Portugal - Phone: 289 823 135 - E-mail: - with the website, for any litigation emerging by the services provided.

The provisions of the preceding paragraph shall not deprive the consumer of his right to submit the dispute to the assessment and decision of a court of law.